The Sign Kocaeli Thermal Spa Hotel & Convention Center | Hotel in Basiskele

| 7.6 (125 Reviews) |  1 Bathroom
Basiskele Hotel | The Sign Kocaeli Thermal Spa Hotel & Convention Center

Hotel in Basiskele

Luxury hotel with 2 restaurants and 3 indoor pools
This hotel features 2 restaurants, 3 indoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers 164 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for eur 20.0 per day. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: eur 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 12799 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Wesam
Jul 25, 2025 04:34:29 PM
Review Score:   4
Summary: Poor check in. Wanted to check in and go to a business meeting. Couldn’t get to one of the rooms as the key wasn’t working. Went down four times to reception and wasted 45 minutes and nearly missed my meeting. Hotel is not very clean. Air conditioning doesn’t work and when you ask for it to be fixed they lie to you and say we will get it to work which never happens. I travel every 6 weeks and I visited more than 120 hotels,”. This is the worst hotel I ever stayed in and I cannot believe it’s rated with five stars. I will never go back there ever again.
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