Balsoy Mountain Hotel | Hotel in Erzurum

| 9.6 (58 Reviews) |  2 Bathrooms  6 Guests
Palandoken Hotel | Balsoy Mountain Hotel

Hotel in Palandoken, Erzurum

Balsoy Mountain Hotel features a garden, shared lounge, a restaurant and bar in Erzurum. Each room at the 3-star hotel has city views, and guests can enjoy access to a sauna. The property provides room service, a 24-hour front desk and currency exchange for guests. Complete with a private bathroom equipped with a bidet and free toiletries, all guest rooms at the hotel have a flat-screen TV and air conditioning, and selected rooms will provide you with a seating area. All rooms feature a safety deposit box. A buffet breakfast is available at Balsoy Mountain Hotel. The area is popular for skiing, and ski equipment rental and car rental are available at the accommodation. Lala Mustafa Pasa Mosque is 4.1 miles from Balsoy Mountain Hotel. Erzurum Airport is 9.3 miles away, and the property offers a paid airport shuttle service.

Balsoy Mountain Hotel is located in Erzurum.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Skiing, TV, View, and several others. This is a 3 star rated property and has over 58 reviews with the average score of 9.6 . Coming to Erzurum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Erzurum. These details are authentic, as they are provided by our partner, booking.com.

This Balsoy Mountain Hotel in Erzurum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balsoy Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Kid-friendly buffet
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Coffee house on site
Parking
  • Parking
  • Free parking
  • Parking on site
Accessibility
  • Lowered sink
  • Wheelchair accessible
  • Toilet with grab rails
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Visual aids (tactile signs)
  • Raised toilet
Activities
  • Back massage
  • Foot massage
  • Public Bath
  • Sauna
  • Head massage
  • Hand massage
  • Massage chair
  • Skiing
  • Evening entertainment
  • Massage
  • Neck massage
  • Couples' massage
  • Full-body massage
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Soundproof rooms
  • Heating
  • Non-smoking rooms
  • Elevator
  • Family rooms
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Suit press
  • Car rental
  • Baggage storage
  • Private check-in/out
  • Ironing service
  • Express check-in/out
  • Dry cleaning
  • Currency exchange
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Shuttle service
  • Laundry
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Room service
  • Invoice provided
Outdoors
  • Garden
  • Picnic area
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
Skiing
  • Ski school
  • Ski-in, ski-out access
  • Ski rental on site
  • Ski pass vendor
  • Ski storage
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
License number: 20360

Reviews

Value for money:
9.23
Location:
9.58
Staff:
9.46
Facilities:
8.98
Comfort:
9.38
Cleanliness:
9.31
hamidreza
Mar 26, 2026 07:00:00 AM
Review Score:   9
Iran, Islamic Republic of
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Clean and easy access to ski lifts. Very helpful crew
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bidet, Bathrobe, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Heating, Carpeted

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone

Bedroom

Extra long beds (> 6.5 ft), Linens

View

Garden view, City view, Mountain view, View

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Roll-in shower, Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Lower sink, Adapted bath, Raised toilet

Room amenities

Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bidet, Bathrobe, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Heating, Carpeted

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone

Living Area

Sitting area, Sofa

Bedroom

Extra long beds (> 6.5 ft), Linens, Childrens' cribs

View

Garden view, City view, Mountain view, View

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Balsoy Mountain Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balsoy Mountain Hotel?

Check-in time for Balsoy Mountain Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balsoy Mountain Hotel have a swimming pool?

No, this Balsoy Mountain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balsoy Mountain Hotel?

Best-rates for the Balsoy Mountain Hotel starts from $80 per night with includes Skiing, TV, View, Transportation/Shuttle, Guest Services, Designated Smoking Area, Security/Safety, Restaurant, Bar, Breakfast, Kitchen, Laundry, Parking, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Toiletries, Entertainment, Wheelchair Accessible, Wellness Facilities, Fireplace/Heating, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balsoy Mountain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balsoy Mountain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balsoy Mountain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balsoy Mountain Hotel?

Based on the information reported by the owner or manager, the Balsoy Mountain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balsoy Mountain Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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